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Rug review |
August 14, 2018 |
Reviewer:
Michelle Arundel from Cork, County Cork Ireland
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Rug is quite nice but took over a week for the order to be despatched and for the money to be withdrawn from my account. Won’t be ordering again
Response:
Hi Michelle,
Thank you for your recent purchase and indeed your constructive feedback. Apologies about the delay. We did have a flashing red banner at the top of each page on the website stating that shipping would interrupted between the 27th July and 12th August, after which normal service would resume. Sorry if you missed it.
If you'd like to test the speed of our service in the future, we'd be happy to give you 20% off your next purchase with which to do so. Let us know and I will personally set up a voucher code for you.
Kind Regards, Cormac
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